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e-commerce

FAQ

 

 

Is credit card processing important?

Yes, it is. The ability to handle online purchases by accepting, verifying and processing credit card transactions can give a significant boost to your online sales.

Why?

  • Your competitors probably already have!

  • It can increase Internet sales by as much as 150%

  • It converts your web site from an electronic brochure to a virtual storefront

  • Credit card customers buy 2.5 times more merchandise

  • Credit card customers are impulse buyers

  • By accepting credit cards, you will achieve higher unit sales and additional orders

  • Accepting credit cards often legitimises your business to your customers.

The Webhouse can set you up with a robust, secure, e-commerce site that will enable you to verify and process credit card transactions online. But there are other e-commerce options as well: why not fill out our online quote form to get an idea of the configurations that are possible.

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What e-commerce options do you offer?

Every site has its own requirements. We need to examine the types and number of services and products you offer, the amount of orders you anticipate, and the timeliness and logistics of your delivery mechanisms before we can offer a specific solution.

We have several generic solutions which we can tailor to your individual needs. These include:

  • a downloadable order form, which the shopper prints out, fills in and faxes back to you;

  • an online order form, which the shopper fills out and which is automatically emailed to you when she clicks the 'order now' button. You then process the credit card information and fulfill the order offline;

  • a simple database-driven shopping cart that enables shoppers to select many items and store them in a shopping cart until they are ready to purchase them. When they submit the shopping cart information, you process their credit card information and fulfill the order offline; and

  • a full-function database driven shopping cart that performs the above functions and also allows real-time online credit-card verification and payment processing;

We are developing a total package that performs all e-commerce functions online and integrates with your stock-control software.

Contact us for more details on any of these packages. Or fill out our online quote form to see what it would cost you to own a good-looking, secure e-commerce website. 

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How do I process credit card orders?

Firstly, you have to establish a merchant account with your bank.

Then you can either process credit card transactions online, with real-time online verification and cash transfers, or you can accept faxed or emailed orders, where you process the purchase details as you would an over-the-counter credit card sale.

We can establish accounts for our clients with PayPal, which will make online credit card transactions possible even if you do not have a merchant account.

We can also build in acces to the National Australia Bank's Secure Internet Payment Service, which performs secure credit card transactions away from your site. The advantage of this is that you do not have to worry about storing your customers' confidential information.

But as we keep saying, there is no such thing as a one-size-fits-all e-commerce solution. What works for your business might not work for the business next-door. Contact us for a detailed discussion of your needs, and we'll deliver a solution that is right for you.

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© 2001, The Webhouse (ABN 87 033 156 831)
PO Box 848, Belconnen, ACT, Australia, 2616
phone: +61 2 6259 8222
mobile: 0422 848414
email: info@thewebhouse.com.au